![]() We do this so that we can see exactly how, where and why the board has snapped, delaminated or warped. We will ask you to send photos, and we will ask you to send your board back to us at your cost for inspection before we can replace any item. If your deck suffers from a snap, delamination or warping and you think it’s our fault, please contact us and we’ll see if we can help. ![]() We guarantee all our decks against manufacturers defects for 30 days after Purchase. You can also contact us at any time for updates to your order and we will do our best to help you out. We'll also ask you for a phone number for our couriers, in case they need to get in touch with you to arrange redelivery. We will email you with tracking info so that you follow the progress of your order. We can ship anywhere in the world direct to you instead! Where's my stuff? Please note that we are not able to deliver to freight forwarding companies. If this affects you, just find us an alternative physical address (business or residential) and we'll get your stuff out to you. Please note that we are only able to deliver to physical addresses, and we are unable to deliver to Post Boxes, APO/FPO and Armed Forces addresses. Post Boxes, AFPO/FPO, Freight Forwarders etc This will depend on your location and we cannot be held responsible for any delay or cost to your order because of this. Whilst we do everything we can to avoid customs and import duties, your order may be liable to these charges prior to delivery.We have been shipping longboards to the far reaches of the globe for a very long time - don't worry, we're good at it! Your order will ship from the UK on an Express Airship service, or by Royal Mail, depending on your choice at checkout.Delivery time it almost always dependent on the reliability of your local postal service. Royal Mail orders may take up to 28 days to arrive. Australia and the Far East: 4-10 working Days.European Union: 2-5 Working Days - may be delayed by Brexit procedures.UK: Choose Express (Next working day) or Economy (3-4 Working Days).Shipping times vary depending where you are based. If you select to ship via courier, your order will ship from the UK on an Express Delivery Service. We guarantee that all orders placed before 2pm will ship that day, or on the next working day if you order on a weekend or holiday. We aim to get your order to you as quickly as possible. #skatesolo #skatesafe Get your stuff fast, skate faster! We'll post any more updates here as we get them. Depending on your location, some shipments may be delayed by a day or two - get in touch with us if you want more info for your country. ![]() We are still accepting online orders and shipping normally.
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